ACCESSIBLE BANKING SERVICES FOR DIFFERENTLY ABLED CUSTOMERS

We are working towards making Banking accessible for our differently abled customers. We are making comprehensive efforts to enhance the experience of these customers by implementing changes to our branches, promoting inclusive design, and providing accessible services. We are training our staff to help people with different needs in the best possible way.

In order to facilitate our customers we have taken the following measures:

Provision of Accessible infrastructure

  • Height Adjusted counters
  • Availability of Ramps for wheel chairs
  • Low height adjusted lockers

Trained Staff

Trained personnel are available in our branches to provide comprehensive assistance and support to our customers to ensure they can avail banking services without any hassle.

Accessible Stationery

We have made Braille Account Opening Forms available to accommodate the needs of visually impaired customers.

We are committed to providing accessible banking services to all our customers and strive to continuously improve our services.

MCB ISLAMIC MODEL BRANCHES FOR PWDS

MCB Islamic Bank has setup the following model branches to provide accessible banking services to its differently abled customers.

Following is list of designated model branches:

Branch Name Address City
Bannu Road Branch MCB Islamic Bank, Shop # T-663, 664, Bezari, Chakkar Kot, Main Bazaar, Bannu Road, Kohat Kohat
Sirki Road Branch MCB Islamic Bank, Plot No. 136-14-32, Akram Plaza, Sirki Road, Quetta, Balochistan Quetta
Thokar Niaz Baig Branch MCB Islamic Bank, 171-A Ali Town, Main Raiwind Road, Lahore Lahore
Kulsoom Court Branch MCB Islamic Bank, Kulsoom Court, Shop # 2, 3, 5A & 6, Plot DC-3, KDA Scheme # 5, Block-9, Clifton, Karachi Karachi